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Non latin characters

Mikael Ahlström

27 Oct, 2011 09:46 AM via web

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Hi again,

A big thanks for the decision functionality! Great!

However Im swedish and when Im writing my minutes with the swedish characters åäö they turn up as big questionmarks. Any chans you can get this fixed? :-)

Best regards,

Mikael Ahlström

1. Support Staff 2 Posted by Fabian Sasson on 27 Oct, 2011 09:57 AM

   

   Hi Mikael,

   Glad you like the decisions feature. Obviously the character issue should not be happening, we'll investigate and update you when we have a fix. Our apologies for the inconvenience.

   Thanks

   Fabian

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2. 3 Posted by Mikael Ahlström on 27 Oct, 2011 10:04 AM

   

   Thanks for the quick reply and no problem. Ill have some english meeting till then! ;-)

   Best,

   Mikael Ahlström
   CEO & Founder
   Sprout Park / Britny
   +46703758945
   ***@sproutpark.com (inkl PA)
   ***@sproutpark.com (Private)
   Twitter: Mickeahl
   http://se.linkedin.com/in/mikaelahlstrom
   www.sproutpark.com
   www.britny.se

   27 okt 2011 kl. 11.57 skrev Fabian Sasson:

   >

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3. Support Staff 4 Posted by Richard Livsey on 27 Oct, 2011 11:15 AM

   

   Hi Mikael,

   I'm looking into this issue for you now.
   What browser and operating system are you using?

   Thanks.

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4. Support Staff 5 Posted by Fabian Sasson on 27 Oct, 2011 11:43 AM

   

   Hi Mikael,

   We've investigated the problem you've been having, but haven't been able to replicate it so far. Looking at our logs you're using Safari 5.1 on OS X. The problem may be with the text encoding setting.

   In Safari go to the View menu > Text Encoding >

   Select Unicode (UTF-8)

   The page will reload. See if that resolves the problem. If not please get back to us.

   Best Wishes,

   Fabian

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